I’ve been a Shipley Propane customer since 2015.  After experiencing a very large spike in my propane prices from Shipley, I did some research and called their customer support. Kat and Steve addressed my concerns, re-billed by two previous high price propane invoices, and locked me into a competitive rate going forward.  It’s always nice working with a customer service department that speaks clearly, acts quickly, and is empathetic toward a valued customer’s concern.  Thanks guys – greatly appreciated.