I’ve been an oil customer of Shipley for years. This morning, I woke up to no hot water. Ran to work, took care of a few things and came home. Used the chat feature to request a service tech to come out. Super easy, and super quick to make a request for service. Tech called me a few minutes later saying he was on the way. He arrived, fixed the problem – explained what had happened and was gone all within an hour of me making the online request. Amazing.

Shipley – Wes was my technician today; and he is a very valuable member of your team. He represented your company very well. I could not be happier with his service.