Heat Pump Installation and Repair

Throughout PA & Maryland, area homes are realizing the benefits of adding a residential heat pump to their HVAC system. Heat pumps are highly efficient — through the refrigeration process, they use the energy present in the air or the ground to keep your home cool in the summer and warm in the winter.

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Benefits of a Heat Pump

Adding a heat pump to your home has several potential benefits. A heat pump:

  • Lowers your utility bills: A heat pump is a long-term investment — though they cost money to install initially, eventually, they deliver a return via an ongoing reduction in your utility bills. With a heat pump running, your air conditioner and heater need to run less frequently.
  • Extends the lifespan of your HVAC equipment: When your HVAC systems have to work less to heat and cool your home, they incur less wear and tear. As a result, using a heat pump alongside your heater and A/C will help these expensive appliances last longer with less maintenance.
  • Makes your home more comfortable: Heat pumps work because they make the temperature of your home more stable year round. This means that even when you're not running your HVAC system, you'll feel more comfortable, no matter what the weather's like outside.
  • Reduces your environmental impact: Finally, because a heat pump uses considerably less electricity than an HVAC system, you'll be less reliant on power from the grid, lowering your carbon footprint.

How Long Do Heat Pumps Last?

A typical residential heat pump can last 15 years or longer with proper maintenance. Older units can begin to show signs of wear after a decade or so, while newer models typically have an extended lifespan. Factors that can shorten the lifecycle of a heat pump include:

  • Ice or frost on the compressor coils that can limit the pump's ability to produce heat
  • Dirty or clogged air filters
  • Dirty fins on the outside of the condenser unit
  • Dirty compressor coils
  • Plant growth that's too close to the unit (plant roots should be at least 18 inches away)

Adding a heat pump to your home can often save you from 25-75% on your monthly utility bills. Heat pumps can work with your existing HVAC appliance or replace them completely, so you’ll always have reliable heating and cooling whenever you need it. Heat pumps can also be less expensive to operate than oil boilers or gas furnaces and generally require less maintenance. Heat pumps for homes typically have a much longer lifespan than traditional heating systems — some units are designed to last up to 50 years!

Shipley Home Energy Services are proud to be a local leader in heat pump installation. Homes and businesses can count on us for efficient heat pump service, expert repairs, and a great selection of products by some of today’s best HVAC manufacturers. You can expect the same high level of service that has made us a leading home energy solutions provider for more than 90 years.

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How It Works

A heat pump is simply an AC unit with additional components built-in to allow the refrigeration to flow in the opposite direction and transfer heat to the home. Unlike a furnace, a heat pump does not generate heated air. Instead, it transfers heat from one location to another. The two types of residential heat pumps are air-source and geothermal. An air-source pump moves heat between the air inside your home and the outside air. A geothermal pump, also referred to as a ground-source pump, moves heat between the ground and the inside air.

When cooling, a heat pump functions more like a traditional air conditioning unit. It absorbs heat from the indoor air and releases it via an outdoor unit. A model with a Seasonal Energy Efficiency Ratio (SEER) of 16 or higher can cool the interior of a home just as well as a central AC system.

Air-Source Heat Pumps

Traditional air-source heat pumps for homes can be installed as a complete stand-alone heating and cooling system, or they can replace your AC unit and work with a fossil fuel furnace. They consist of two major components: an outdoor unit that contains a fan and coil, and an indoor unit, also known as an air handler, that also has a fan and coil.

Air-source heat pumps also have a compressor that pressurizes refrigerant that rejects and absorbs heat as it moves through the system. A reversing valve can reverse the flow of the refrigerant, enabling the unit to change from heating to cooling and vice-versa. There's also an expansion valve that regulates the refrigerant's flow.

Most air-source heat pumps are an efficient method of heating your home when the outdoor temperature is above 25°F. Below this temperature, the performance levels are reduced and your home may require supplemental heat. A stand-alone system will require an auxiliary electric heat kit. If a home heat pump is installed to work with a furnace, the furnace will automatically provide the home’s heating needs once the outdoor temperature drops below 25°F.

Geothermal Home Heat Pump Systems

heat pump graphic

Geothermal or ground-source heat pumps for homes are intended to replace your existing furnace and air conditioner. They use the natural heating and cooling properties of the earth. During the winter, when the ground is warmer than the air, a geothermal pump cycles this heat into your home. In the summer, the cool ground acts as a sink and absorbs warmth. Geothermal Heat pumps also require only a small amount of energy to operate — far less than it takes to run your furnace or A/C. By reducing your reliance on these energy-intensive appliances, you can save considerably without sacrificing your home comfort.

Heat Pump Installation

The best way to determine whether or not a heat pump is right for your home is to schedule a consultation with the experts at Shipley Home Energy Services. We’ll review your current system and explain what options are available based on your homes construction. 

Once you select the best residential heat pump system for your needs and budget, we will handle the entire installation process for you. Our NATE-certified technicians have extensive experience installing many types of traditional and geothermal residential heat pump units.

For more information, or for assistance choosing the best product for your home, contact Shipley Home Energy Services today.

Air-Source vs. Geothermal Heat Pump: Which One Should You Choose?

Evaluating the following factors can help you decide if air-source or geothermal is the better residential heat pump option for your home:

  • Efficiency: Geothermal pumps can be up to two times more energy-efficient than air-source models in colder weather. You'll notice a big difference in the savings when you receive your monthly utility bill.
  • Cost: Ground-source pumps are typically more expensive to install, though you can expect to recoup the extra cost via increased energy savings over time.
  • Maintenance: The outdoor component of an air-source pump is exposed to the elements and will require regular cleaning. With a geothermal pump, the components are buried underground, which can lead to less maintenance.
  • Space: Installing a geothermal heat pump system will require an excavation project, which might not be a suitable option if you don't want to tear up your yard or disrupt your landscaping.
  • Installation expertise: Because of their underground location, geothermal heat pumps can be more challenging to install. It's important to choose an installer with extensive experience and knowledge in this process.

Heat Pump Repair and Service

As with a furnace, boiler or another other standard heating unit, a home heat pump will require routine service. Our heat pump services also include prompt, reliable repair and maintenance. Whether the heat pump in your home is an older model or a newer, high-efficiency geothermal unit, we can keep it working its best all year round. Shipley Energy offers yearly heat pump inspections and tune-ups, as well as emergency service when something goes wrong.

When we install a new heat pump in your home, you’ll have the option of signing up for a protection plan covering repairs, maintenance and other issues with your unit. A protection plan offers an extremely affordable way to minimize your home heat pump system’s total cost of ownership. It also ensures your system receives the regular attention it needs to remain in peak operating condition. Key plan components include free tune-ups and efficiency checks, discounts on parts and labor and 24/7/365 priority repair service.

Signs You May Need Heat Pump Repairs

A heat pump should operate seamlessly as a part of your home's HVAC system. Some signs of a problem include:

  • Reduced efficiency: A heat pump is supposed to make your home more efficient — if you do not see results, or if you notice a sudden spike in your electricity bills with no other cause, a malfunctioning heat pump may be the issue.
  • Reduced airflow: If your heat pump isn't moving air as it should, or if you notice any form of obstruction, that's a problem that will affect the performance of your heat pump, and it should be looked at.
  • Strange noises: Most heat pumps run quietly — rattling, popping, and loud humming noises may all be signs of a problem.
  • Cycling issues: A heat pump will cycle periodically between heating and cooling modes to maintain a stable temperature in your home. If yours isn't cycling, it isn't doing its job — and the culprit is likely the reversing valve, a common failure point in many models.
  • Icing: Airflow issues and refrigerant leaks may cause a heat pump or air conditioner to ice over — conditions that affect its performance and lead to unnecessary wear.

If you notice any of these issues, contact Shipley Home Energy Services. We'll send a technician to your property who can diagnose the problem and recommend a course of repairs.

To avoid unexpected problems in the first place, make preventative maintenance a priority. A typical home heat pump should be serviced at least once a year. This gives our technicians a chance to perform a visual inspection and look for other signs of a potential problem.

How Often to Service a Heat Pump?

Usage is a primary factor when it comes to determining how frequently your heat pump will require service. If you use it for heating and cooling, you should have us provide service approximately once a year. If you only use it for cooling in the summer or heating in the winter, every two years should be sufficient.

Age is another factor when you're considering how often you should service your heat pump. An older unit that's beginning to show signs of wear will likely need more attention than a newer model. If you have an air-source pump, the outdoor portion will experience constant exposure to the elements, which could ultimately reduce the system's lifespan.

To book your residential heat pump service or put together a maintenance schedule that's appropriate for your property, get in touch today.

Quality Heat Pumps for York Homes - Contact Us Today

At Shipley Home Energy Services, we believe every homeowner deserves affordable, reliable home comfort. Let us match you with the heat pump that’s best for your home. Contact our team to get started today.

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