Carbon Neutral Natural Gas

No, your bill will say “Shipley Energy” as your supplier. Confirmation of your carbon neutral natural gas plan can be found in the Terms and Conditions you receive when you sign up with Shipley.

There is no change to your home’s energy efficiency when you sign up for carbon neutral natural gas, but regular maintenance on your furnace and other equipment can help increase the efficiency without costly upgrades. Contact us today about scheduling a tune-up.

The full cost of your carbon offsets is included in the affordable carbon neutral natural gas rate that you choose.

No. Your natural gas will continue to come to your home just like it did before. In fact, it’s the same natural gas, just at a great low rate.

No. In energy de-regulated states like Pennsylvania, Ohio and Maryland, utility companies and suppliers work together to serve natural gas customers. The utility will continue to maintain the distribution and transportation of the gas to your home while suppliers like Shipley Energy purchase the gas that you need to heat your home.

No, once you sign up with Shipley Energy we will contact your utility and notify them of your switch.

No, as a supplier of natural gas Shipley Energy purchases the gas that you use in your home and works with utility companies like UGI, Duke, and Columbia Gas which transport and distribute the energy to your home. Once you become a customer of Shipley Energy, your local utility company will still distribute the energy to your home, handle outages/maintenance and maintain gas pipes.

As a residential or small commercial customer, you will continue to receive a single bill from your utility that will include supply charges from Shipley Energy and charges from the utility.

When you sign up with Shipley for natural gas, you will receive a welcome letter. This welcome letter informs you which rate you signed up for and the length of your contract. You will receive a notice 30-45 days before the end of your contract, which will specify your expiration date and provide new pricing options. You can always reference your most recent renewal notice to see when your current rate expires.

Natural gas is naturally odorless and colorless. To make natural gas detectable, a chemical known as Mercaptan is added. Mercaptan has a smell similar to rotten eggs. If your nose detects this unique odor, leave the building immediately. Take everyone with you (including pets) and leave the exit door open if possible. Contact your utility company immediately.

Nope! When you choose to receive your natural gas supply for suppliers like Shipley Energy, your service will continue without interruption.

Your local utility company will continue to be the contact to handle emergencies, outages and maintenance issues.